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RightSignature Unveils New Passcodes Feature for Knowledge-Based Authentication for IRS Compliance

By: Steve Stormoen / Thursday, May 14, 2015

If you are an accountant, CPA or other professional filing forms with the IRS or other regulatory bodies which require having knowledge-based authentication (KBA) methods, RightSignature now offers an optional Passcodes feature for your documents. By enabling Passcodes, your recipients must enter a passcode you specify, such as the last four digits of the signer’s Social Security number, in order to access and sign the document and fulfill KBA standards.

Implementing Passcodes on your documents is easy. Once the feature is enabled on your account, you will see a new option on the Send a Document screen titled “Require Passcode to Sign.” Simply click the button to activate this option, then set the passcode question and the answer your signer will have to input.

Next, fill out and send your document as normal. Your recipient will receive an email with a link to sign your document — which means that before accessing your document, he or she will need to enter the document passcode you specified earlier.

Although adding KBA through the RightSignature Passcodes feature is important for regulatory compliance in many industries, our regular users already enjoy other award-winning security features we offer as standard practice. All documents sent with RightSignature include our password-protected login, biometric signature capture protection, tamper-proof audit log, and bank-level encryption and security. These measures have earned RightSignature the highest-available security rating from the Cloud Security Agency (CSA).

To learn how to enable the Passcodes feature on your account, contact RightSignature today.

RightSignature Thought Leader Profiled by PerfectForms

By: Steve Stormoen / Thursday, April 30, 2015

In an interview appearing on the PerfectForms blog, RightSignature Partner Relationship Manager John Gainor talks all about RightSignature. See what this thought leader has to say about cloud software strategy, the economics of e-signatures, and even the story of RightSignature, growing from a bootstrapped startup to a powerhouse backed by Citrix:
RightSignature was founded in 2008, and our founders built it as a tool they wanted to use themselves. They were shocked that there wasn’t any good tool out there to quickly and easily send the documents they used every day to get them signed online with a real, handwritten signature.

We’re a company built on innovation, and the biometric, hand-drawn signature was our first. RightSignature pioneered electronic signature technology with the first e-signatures that look like your actual written signature. This crucial detail makes our customer’s contracts look more like contracts, and helps them appear more professional and more trustworthy to their business prospects."
Read the full interview here.

Helping Young People Climb Mountains with RightSignature: A Case Study

By: Steve Stormoen / Tuesday, April 28, 2015

Big City Mountaineers helps young people climb mountains — literally and metaphorically. Serving five states, the Golden, Colorado-based nonprofit aims to transform the lives of underserved urban youth through wilderness exploration programs that instill critical life skills.

As if that mission isn’t challenging enough, Big City Mountaineers also contends with endless documents that need signatures standing between them and the students they serve. Steve Stormoen of RightSignature caught up with Elizabeth Williams, director of programs for Big City Mountaineers, to find out how this exciting, inventive organization uses RightSignature to turn that mountain of paperwork into a molehill.

What is Big City Mountaineers? What do you do?

Elizabeth Williams: For urban and low-income students who don't have the opportunity to go outdoors, we see Big City Mountaineers as a way to get outside of their comfort zone, challenging themselves over the course of a weeklong expedition. We see our expeditions as a way for these young people to develop life skills such as self-esteem, community living, goal setting and the ability to overcome obstacles. After climbing literal mountains, we hope they can climb metaphorical mountains back at home.

One of my favorite stories from last season, I had a kid whose name was Abe. He was not very excited — as you can imagine, he was nervous. It was his first time doing anything like climbing a mountain, and this was way outside his comfort zone. We went out to his house to convince him, and it took a long time, but he ended up having a really great experience in the backcountry.

I interviewed him after the trip and asked him what did he learn. He said, “I learned that I am the kind of person who other people can look up to.” He told me, “My goal is to be respectable so my siblings and other people can look up to me.” That’s the kind of impact our programs can have.

How does RightSignature help you in your mission?

EW: We initially signed up for RightSignature to handle a very specific kind of document, but we quickly found more and more uses for it. To start, we work with local Boys & Girls Clubs, tutors, foster agencies and so on, to meet young people who might want to go on one of our expeditions. We use RightSignature to send contracts and agreements with those agencies, but these documents sometimes need to be signed by four or five different people. RightSignature allows us to send these documents easily and quickly to all the right people.

My favorite thing about RightSignature is that it automatically sends a completed copy of the agreement to signers and me, but also our accounting staff. I don't have to shuffle papers or micromanage the contract when I have so many other things to work on. I just have to click “Send.”

We also use RightSignature for our cause marketing fundraiser — we get volunteers to sign up to climb a mountain and gather sponsors raising money for their climb. We work with roughly 100 people through that program, and everyone has to sign a contract. There are little details that tend to be slightly different each time, so we use RightSignature’s Reusable Templates to fill in Merge Fields and customize each document just how we need it.

Finally, we use RightSignature for staffing. When we hire someone new who works remotely or a field instructor, it’s an invaluable tool. We had an instructor this summer who was living and traveling in India during the interview process. There was a lot in the hiring packet she wouldn’t normally be able to do from a different country, but she was able to sign our RightSignature document from her phone in India and get it back to us almost immediately.

What’s the biggest challenge Big City Mountaineers faces?

EW: We have two great challenges. The first is common to any nonprofit: we always have to find new innovative ways to fund our programs. In the past, we’ve come up with partnerships in the outdoor industry or our fundraising climbs. We work to serve more and more students every year, and budgets will always be the limiting factor. New avenues for fundraising lets us complete our mission even better.

Our second challenge is that the outdoors is becoming more of a mystery to young people today. Convincing students to get outside and give us a chance is more of a challenge than ever before. Our solution is to offer more accessible programs, single-day expeditions that a nervous student can try out to test the waters. Because we know from experience that the young people that most tentative, like Abe, are the ones who most need to go.

University Study Shows Handwritten-Style Signatures Like RightSignature Most Trusted

By: Steve Stormoen / Monday, April 6, 2015

According to a new study published in the journal Social Psychological & Personality Science, how you get your contracts signed can have a huge impact on whether or not they appear trustworthy.

The study, conducted by Dr. Eileen Chou of the University of Virginia, asked participants to compare contracts signed with a handwritten-style signature — such as signatures offered by RightSignature — against those in which the signature is typed or indicated with a checked box. While each method is fully legally binding in the United States and around the world, the study's participants overwhelmingly preferred contracts with a signature that was drawn by hand.

It’s a good reminder that your business's image is every bit as important as your legal compliance, and that image is reflected in every aspect of your company. As this blog has discussed previously, the handwritten signature is an ancient symbol of authenticity and trust. Likewise, a signed contract represents a crucial point in your workflow — a moment at which you need to appear trustworthy or risk losing your client. RightSignature succeeds by combining these two approaches, offering the tradition and weight of a handwritten signature with the speed and savings of online software.

In the study, the less favored contracts were signed with an e-signature service which only allows for typed signatures. In contrast, RightSignature offers our users 7 different ways to sign our documents, including options such as writing your signature with a mouse, using the touchscreen of your mobile device or taking a photo of your signature on a piece of paper. These options were designed to give our users the most trustworthy — and widely accessible — signatures available.

If you’d like to see the difference for yourself, try RightSignature for free today.

5 Docs That Belong in Your Employee Onboarding Packet

By: Steve Stormoen / Wednesday, March 18, 2015

To bring new hires up to speed quickly, you need a comprehensive employee onboarding packet with your most important documents. Which documents belong in this packet? Here are 5 essential docs to include, each of which you can get signed online in minutes with RightSignature.

1. Form I-9

The first document in your employee onboarding packet, IRS Form I-9 (the Employment Eligibility Verification Form) establishes your new hire’s identity and confirms his or her right to work in the United States. After completing the document, he or she must present appropriate identification, such as a passport, by the time they start work.

The numerous fields of Form I-9 cause many new employees to fill it out incorrectly or incompletely. RightSignature helps eliminate errors by allowing employers to make filling fields mandatory and include helpful instructions.

2. Employee Handbook

An employee handbook introduces a new hire to your company’s culture and policies. It is important to get your new hire’s signature to verify that he or she has read and understood all your company’s rules.

However, printing handbooks is expensive, especially if your company has remote employees or updates policies regularly. Instead, put your employee handbook in your employee onboarding packet, then use RightSignature to get it signed online. This one fix will eliminate your printing costs completely.

3. Benefits Approval Form

Know your family’s annual healthcare costs? Or the difference between an HMO and a PPO? Probably not, which makes benefits approval forms time consuming.

Choosing between health, vision, dental and retirement plans on the spot is the most intimidating part of the onboarding process, so these documents are frequently taken home — and forgotten. RightSignature sends automatic reminders on every document, ensuring that your forms are signed comfortably but promptly.

4. Direct Deposit Form

With direct deposit, employees receive paychecks directly in their bank account, saving HR departments and bookkeepers the headaches of lost paychecks and printing and shipping costs. RightSignature adds more convenient by allowing your new employee to fill out and sign a direct deposit form online.

A direct deposit form also often requires a voided check from the employee to complete. That’s easy to provide with RightSignature. Using the Request Attachments feature by RightSignature, your new hire can attach a photo of a voided check to his or her direct deposit form, making it easy to sign and impossible to lose.

5. Non-Disclosure Agreement

If your new hire will be handling any company trade secrets or intellectual property, a Non-Disclosure Agreement (NDA) is a necessary precaution. In fact, more companies to have all employees sign an NDA to promises not to disclose or disseminate protected company information.

RightSignature makes it easy and inexpensive to have NDAs signed and keep the records afterwards. For RightSignature users, this means plenty of benefits in terms of legal protection.

These 5 documents combine government paperwork, employee service and legal protection to let new hires acclimate quickly and comfortably to your company, making the employee onboarding process painless. RightSignature makes onboarding new employees even easier, with fast and secure online signatures facilitating onboarding. 

RightSignature can even let you package these documents together to make a single employee onboarding packet that you send all together, while making it easy to search and sort each document individually. Try RightSignature for free today.

RightSignature Receives Users’ Choice Award from SoftwareInsider

By: Steve Stormoen / Monday, March 9, 2015

RightSignature has been selected for yet another award—a 2014 Users’ Choice Award from the prominent software research engine, SoftwareInsider. Powered by the FindTheBest data network, SoftwareInsider gathers reviews and rankings of hundreds of online software products to give customers the best information possible—and for Digital Signature Software, these users chose RightSignature as their favorite.

For example, here’s what reviewer G Alves had to say:
Must say, in less than 30 minutes I felt comfortable with the product, its options, and creating 5 key template documents critical to our business applications, that each required signature authentication. Email alerts to tell us if and when recipients opened, and further when documents were signed/ executed for our review means we've implemented multi-tasking capabilities to key personnel. Very happy and priced right!"
We’re thrilled to receive this award because it reflects our serious commitment to our customers, both through our lauded support team and our determination to offer the very best digital signature software possible. We at RightSignature would like to thank you, our customers, for choosing us for this Users’ Choice award.

Getting the Most out of Your Documents: A Deeper Look at Request Attachments and Collect Payments

By: Steve Stormoen / Tuesday, March 3, 2015

Original image by UBhapE2 via Wikimedia Commons

RightSignature has a proud tradition of innovation with first-to-market features that quickly become industry standards, such as the first hand-drawn e-signatures placed directly on your document. These early innovations focused on making the documents you sign on your computer look and act just like paper documents, leading to increased user confidence, trust and ease of use.

Today, scads of official and government documents are now authorized for e-signature, and e-signatures have started to supplant paper documents for good. Our past innovations have succeeded wildly. But as a company that values innovation, we're already looking for the next nut to crack.

Our latest first-to-market features offer exactly that. Request Attachments and Collect Payments shift our focus to some cluttered, complicated parts of a business deal, like adding money or supplemental materials. These are the parts of your legally binding agreements which can't fit on a piece of paper — but do fit simply and snugly inside a single RightSignature document workflow.

Request Attachments: Some documents need more than text

A Direct Deposit Form requires a voided check. An employee onboarding form needs a photocopy of the signer’s driver’s license. Such requests mean a mishmash of extra pages and papers of different sizes, increasing the possibility that these additions get lost.

The Request Attachments feature expands what you can receive from your signers. Say a wedding photographer needs a reference photo of the couple to prepare his shoot or an angel investor needs to request a proof of concept from a startup she’s considering. Request Attachments streamlines their workflow by placing their needed attached file directly inline on the signed document. This allows for better legal compliance, quicker transaction completion, and a more efficient experience for both sender and signer. 

Requesting an attachment to add to your RightSignature document is as easy as asking signers to write their name — and will quickly become just as commonplace. With Request Attachments, large, complicated documents become much simpler, and the next $100 million paper signature blunder can be avoided.

Collect Payments: Cash rules everything around me

Many signed documents represent a promise to exchange money or future payment information. So why not include a payment box directly on the document, which the signer can fill out like any other RightSignature text field or checkbox?

With Collect Payments enabled, you can add an easy payment button to your document. You can choose to collect either an immediate one-time payment or their credit card information for future billing, and your signer completes their payment information while signing the document. If you don’t get paid, the document can't get signed.

You avoid having to verify the document and the payment separately and match them among your records. Your signers complete a secure, legally binding document and provide their payment information in one easy step, available only with RightSignature. Your business transaction gets a little easier for both of you.

Collect Payments also makes it easy to get a signed document for more complicated transactions like online rentals or service retainers transactions with an attached document authorizing the deal for both parties. This means better compliance and legal protection for your business every step of the way.

RightSignature is the fastest, easiest way to get documents signed online. We also aim to be the smartest. New features such as Request Attachments and Collect Payments are our specialty, and with every RightSignature innovation that becomes industry standard, we only get more excited for the next big thing to come.


RightSignature is the easiest, fastest way to get your documents filled out and signed online.
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