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How One User Reduced Time Spent on Contracts to 5 Minutes

By: Daryl Bernstein / Wednesday, August 26, 2009

In an inspiring blog post, Josh Colter of Elias Interactive describes how he simplified his company's client contracting process, both to increase the efficiency of his small team and reduce the paper burden on potential customers. Elias is a web development firm specializing in implementations of open source eCommerce solutions.

As part of his big-picture goal of turning clients into raving fans, Josh reduced the page count of his standard client agreement by 75%. Then he began sending all contracts via RightSignature. "Now," Josh reports, "our clients receive a 3-5 page contract via an emailed link and sign the thing in less than 30 seconds with their mouse." We think making it as easy as possible for your customers to do business with you is a smart strategy, and we salute Josh's efforts.

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