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Adapting to the Millennial Workforce

By: Steve Stormoen / Wednesday, September 28, 2016


Please enjoy this guest post by author, speaker, and small business owner Gene Marks, syndicated from our sister blog at ShareFile.

The average age of an American small business owner is about 52 years old. (That’s me.) We all face similar challenges – taxes, lead generation, financing, accounting, operational. But the biggest issue that we’re facing in 2016 is staffing and motivating productive people to be profitable. Currently, about half of the United States work force belongs to the Millennial demographic (people who are between 18-34 years old). As the number of professional Millennials is expected to rise over the next few years, we have to focus on the needs and demands of the Millennial workforce.

Unfortunately, there seems to be a huge myth about this generation. We see them on television protesting against the “one percent” and speaking loudly for better education, healthcare and other entitlements. Many Gen-Xers and Baby Boomers think that the Millennial generation is built from entitled slackers. But Millennials don’t work less – they work smart.

Another difference is that Millennials work to live instead of living to work. According to polls, a majority of Millennials prefer flexible working arrangements to higher salary. They value their jobs and gain personal satisfaction through work, but this generation values balance over money. They want paid time off. They want the flexibility to be with family and still fully contribute to their employers. While they desire to be entrepreneurial, many are held back by overwhelming student debt and costs. They’re smarter and more educated than any generation before, meaning they appreciate the precious passing nature of life and the importance of balancing time between making a living and simply living.

So how should a business owner or manager respond to this new generation? Not by complaining. Not by harping on the “good old days” when you used to work 18 hours for a penny. No one wants to hear that.

Instead, respond with competitive paid time off policies. Implement a strong work from home or remote employee policy. Invest in technology – cloud apps, mobile devices, cyber security – that enables Millennial employees to work from anywhere at anytime. Tear up apart the old employee manual to update for LGBTQ rights, pregnancies, workplace bullying, vaping and wellness programs. Stay ahead of laws so that you are proactive in offering the best healthcare, minimum wage and benefits. This is not an easy task while maintaining control of overhead and remaining competitive within the industry. But when you find that balance you will reap the rewards: a happy, productive workforce who contributes to increasing profits and company value.

You can fight the change. The smartest executives adapt to the new workforce.


Is your business ready for the changing workforce? Get our free e-book, 5 Signs Your HR Team is Ready for E-Signatures, to learn more.

"He could have ended up in a Mexican jail. RightSignature saved the day."

By: Steve Stormoen / Tuesday, September 20, 2016

RightSignature doesn't just save your company time and money, it also helps you out in situations that would otherwise be impossible. Here's a real customer story about one time RightSignature saved the day from Robert Jankovics with Cabo San Lucas Insurance Services.

Customer Proof verified by TechValidate.

Robert's story was collected in a November 2015 survey of over 250 active RightSignature customers. His incredible story is a great way to illustrate why our customers, especially in the insurance industry, love RightSignature.

Businesses and professionals use RightSignature for to make a number of common problems much easier — saving time spent on administrative tasks, providing increased security and compliance, reducing errors and omissions, and so on. Among insurance agencies, carriers, and re-sellers, however, two benefits stand out from all the rest. Overwhelmingly in our survey, respondents in the insurance industry favored two benefits of RightSignature: the ability to service remote clients and to get time-sensitive documents signed quickly.
Customer Survey verified by TechValidate.

Robert's story above is the perfect illustration of both of these benefits. His client was remote and inaccessible, without fax or wi-fi access, and his insurance paperwork was extremely urgent. Thankfully, Robert was able to use RightSignature to get the necessary documents signed immediately, avoiding quite the whopping worst-case scenario!

Do you have a story about one time RightSignature saved the day? If so, please let us know on Twitter!

Citrix Loves RightSignature — The Refinance Fiasco

By: Steve Stormoen / Friday, September 16, 2016

By Washuotaku (Own work) [CC BY-SA 4.0 (http://creativecommons.org/licenses/by-sa/4.0)], via Wikimedia Commons

We don't just make RightSignature because it's a great tool for your business, we made RightSignature because it's a tool we at Citrix need in our daily lives. Here's our social media manager, Beth Anne Ballance, describing a recent crisis she had refinancing her house in which RightSignature came to the rescue.

Last month, my husband and I celebrated our 10 year wedding anniversary. With two small children, two full time jobs, and a money-pit house, we desperately craved an escape to the North Carolina mountains. We planned to leave the small boys with grandparents, pack a couple duffel bags, and drive to the Blue Ridge Mountains for a long weekend.

Before we could go, there were plenty of loose ends to tie. In addition to completing tasks at work and making sure the pantry was filled, we signed our refinance agreement two days before leaving. It wasn’t the easiest transaction because the bank insisted that “electronic signatures” were not allowed. Rather than argue, I printed out 40 pages of the agreement. We signed the papers, scanned them into ShareFile, and sent them back to the lender. We received confirmation that they received our paperwork, kissed our children goodbye, and escaped to a tiny cabin in the mountain country.

The trip went beautifully until we received a phone call on Saturday afternoon. The lender explained that we had missed 4 pages of signatures and our loan could not process until completed.  I explained that we were in the mountains, nowhere near a printer or computer. Might they accept e-signatures with knowledge based authority? Might they rest easy, knowing it was my real signature in digital form and accepted by the IRS?

“Oh!” she said. “You mean it’s like your real signature? Not you typing in your name? Then absolutely!”

I pulled the agreement up in my RightSignature iOS app and within moments, my husband and I put our John Hancocks on the rogue pages. RightSignature automatically returned the contract to the lender with my Signature Certificate visible at the bottom, complete with time stamp.

Thanks to the RightSignature app and its legally accepted e-signatures, our lender was able to process the loan on time while my husband and I continued our unrelenting quest for the perfect hiking trail.

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